Limited Lifetime Warranty
At NitreeXXpress Inc, we stand behind our products with a Limited lifetime warranty. We want every nitro customer to be a satisfied customer for life. Should you experience any defects in material or workmanship within the warranty period. NitroeXpress Inc will repair or replace the defective product, subject to the following conditions.
Any claim under the warranty must include a copy of a valid proof of purchase showing date and place of purchase
*Our obligation under the warranty is to the original purchaser only and may not be transferred.
Product repair or replacement does not include shipping costs.
What it includes:
The transport system itself. Polyurethane housing, and all electronics inside the unit are under the lifetime warranty. Batteries, kay fob, hoses, regulator, Transducer, Battery charger all have a one-year warranty from day of purchase excluding shipping time.
What's not covered:
Normal wear and tear consistent with daily use Damages due to neglect or misuse of the system. Damages resulting from any foreign material being introduced into the system. Damages resulting from using the system for other purposes for what it wasn't intended for **NOTE** Nitroexxpress products are only approved for inert gasses ONLY. Introduction of any other gasses or liquids will expressly void any warranty or damage claims resulting product miss use.
If an identical replacement product is not available NitrueXXpress reserves the right to replace the defective product with a similar product. NitreeXXpress reserves the right to examine product in question prior to replacement. This warranty relates to defects in materials and workmanship in Nitreexxpress products only. Al incidental or consequential damages are specifically excluded. No additional warranties, express or implied are given.
When requesting warranty service, you will need to provide:
1. an approved RMA issued by customer service
2. a dated valid proof of purchase receipt from NitroeXXpress or one of its retailers
3a description of the problem
Items must be properly and safely packed in such a manner to prevent damage during shipment.